Success Stories

Aiden Shaw, Client Projects Executive

Aiden Shaw is one of our newer Fish – having started only in April of 2022, he already made an incredible impact at Firefish and had a chance to explore different roles within the company. Currently, he’s found his home in the Customer Project Team, managing our clients’ inquiries and supporting them on their journey with Firefish - however, this isn’t where he started his own Firefish journey!

He joined us in April 2022 as a Customer Support Executive, and being a highly ambitious Fish, he quickly started getting loads of praise from his fellow Fishies. He was fantastic with our customers, resolving their issues quickly and efficiently, and was always there to help others. In the short time he’s been with Firefish, he got nominated for our Fish of the Month Awards 4 times and won the Fin-ominally Focused Fish Award! This is why he got noticed by the Project Team.

At Firefish, we always want our Fish to feel fulfilled and enjoy their role. Aiden got offered a position within the Customer Project Team in August of 2022 (so only 4 months after he joined Firefish!). As a recruiter, he always enjoyed working with clients, so it didn’t take much convincing! Now, he deals with onboarding of new clients, responding to their questions and issues, and overseeing that the entire process goes smoothly.

Aiden tells us that he now loves his position and appreciates that Firefish offers the opportunity to grow in any direction: you’ll be supported to excel in the place that’s right for you. He appreciates that Firefish puts lots of trust into its employees and is always open to new ideas.

Moving across roles horizontally is one of the most unique opportunities that Firefish presents to the Shoal. Our Fish can test the waters of different roles and grow in the way that is most suitable for them – because we understand that growth is unique for every individual we take their individual qualities, skills, and aspirations into consideration, instead of just pushing them through a funnel.

So, the question is – what will your story be?

Learn more about us at Firefish and view our current vacancies here: https://jobs.firefishsoftware.com/

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