The recruitment CRM that turns data into revenue

Grow your contract and temp agency with a clearer view of delivery and revenue. Firefish connects recruitment workflows, availability, shift scheduling, advanced rates and timesheets in one recruitment CRM, with AI, automation and email sequencing to help your team handle more work and build repeat business.
Book a demo

Built for UK recruitment agencies. Supporting contract, temporary and permanent desks.

Recruitment agencies using Firefish see measurable growth.

15% reduction in operational costs
30% increase in revenue per recruiter

Grow your agency with greater control of delivery and revenue

Old Way

Manual & Time-Heavy
Leads, contacts, outreach and follow-ups are scattered across spreadsheets, inboxes and individual recruiter notes.
Good candidates sit hidden in the database because records are incomplete, outdated or difficult to search.
Recruiters spend too much time updating records, writing notes, chasing tasks and switching between disconnected tools.
Candidate and client records are added to the CRM but rarely improved, re-engaged or turned into new opportunities.
Activity, pipeline, jobs, placements and revenue are hard to track consistently across different teams and workflows.

Recruiting with Firefish

Built For Growth
Manage leads, contacts, companies, outreach and business development activity in Firefish, so every client relationship is visible and actionable.
Use Match AI, search and enriched contact and candidate data to surface the right people from your existing database faster.
Automate repetitive tasks with email sync, AI summaries, enrichment, workflow actions and smart prompts that keep recruiters moving.
Turn passive, incomplete or forgotten records into searchable, actionable recruitment data that helps create more conversations, matches and placements.
Track activity, pipeline, jobs, placements, revenue and performance in real time across permanent, temporary and contract recruitment.
Job Workflows

Recruitment workflows for the desks you run

Every desk works differently, but your agency data should stay connected. Firefish gives recruitment agencies dedicated workflows for permanent, temporary and contract recruitment, all powered by one CRM.
Contract. Manage assignments, advanced rates and timesheets while keeping end dates, extensions and the next opportunity visible.
Temporary. Plan shifts, manage availability and confirmations, then progress timesheets through client approval.
Permanent. Manage shortlists, interviews, offers and placements alongside your contract and temp desks, using the same candidate and client database.
Engagement

Turn Your Recruitment Database Into a Revenue Engine

Most agencies already have the candidates, contacts and client history they need to grow — but the data is often incomplete, outdated or hard to act on.

Firefish helps agencies enrich records, sync communication, identify candidate intent and surface better matches, so your CRM becomes a source of revenue instead of a place data goes to die.
Data enrichment to keep records complete and searchable
Email sync to capture client and candidate communication
Match AI to surface candidates already in your database
Automation to keep workflows moving without manual chasing
Analytics to show which channels and activities create revenue
AI & Automation

AI Built Into the Recruitment Workflow

Firefish AI helps recruiters move faster across the work they already do every day — from writing job ads and summarising records to matching candidates, enriching data and automating admin.
Match candidates to jobs faster
Summarise candidate and client records
Enrich incomplete CRM data
Sync and organise email activity
Automate repetitive recruitment tasks
Turn database activity into placement opportunities
Business Development

Business Development Built Into Your Recruitment CRM

Recruitment growth starts before the job lands. Firefish helps agencies create leads, enrich prospect data, run outbound sequences and track engagement from the same CRM recruiters use to manage clients, candidates and jobs.

Instead of relying on disconnected sales tools, spreadsheets and inboxes, your team can build targeted prospect lists, personalise outreach, track email opens and clicks, and turn BD activity into measurable recruitment pipeline.
Create and manage new leads
Enrich prospect data with waterfall enrichment
Run outbound sequences from your CRM
Use outbound templates that save time
Track email opens, clicks and engagement
ANALYTICS

From Data to Decisions. From Decisions to Revenue.

Recruitment is full of data – but only if you can see it clearly does it become revenue. Firefish Analytics turns activity into insight, and insight into faster, better business decisions.
Real-time visibility into recruiter and business performance
Benchmark, compare, and forecast with confidence
Discover the channels and strategies that deliver results

Firefish gives you the tools to power every part of your agency

AI & Automation

Automate admin tasks and unlock recruiter productivity.

Learn More →

Job Workflows

Streamline jobs, candidates, and placements end to end.

Learn More →

Business Development

Win new clients and grow faster with native recruitment BD tools.

Learn More →

Search & Match

Find, match and engage top talent in seconds.

Learn More →

Conversations

Keep client and candidate conversations in one place.

Learn More →

Analytics

Visualise the data behind every desk and recruiter.

Learn More →

"I and the team love the level of efficiency and automation that we benefit from with Firefish."

Cameron S, Managing Director. Agency Size: 5-10 Users.

Learn how to grow your recruitment agency

Turn Data Into Better Client Conversations
7
 min read

How to turn recruitment data into better client conversations

Learn how to use recruitment analytics to identify changes in client demand, prioritise BD opportunities and start more informed client conversations.
Business Development
7
 min read
From Perm to Temp: Are You Ready?
8
 min read

From Perm to Temp: Are You Ready - Firefish Software & Giant Finance+

Launching a temp or contract desk changes how your agency operates. This guide explains what you need to manage funding, payroll, compliance, assignments and back office processes before accepting your first booking.
Agency Leadership
8
 min read
Where Are You Losing the Placement?
6
 min read

The recruitment conversion check: where are agencies losing the placement?

A practical guide for recruitment leaders to spot where jobs, candidates and client activity are stalling, identify the real cause and coach the part of the recruitment process that is affecting placements.
Industry Insights
6
 min read
The Temp and Contract Sectors Recruiters Should Target in Q4
5
 min read

Where Is Temp and Contract Demand Holding Up? The Sectors Recruiters Should Target in Q4

Discover where temp and contract demand is holding up in Q4, with sector insights across engineering, construction, technology and finance.
Business Development
5
 min read
Placements are rising while vacancies fall
5
 min read

The UK recruitment market is moving again, led by temp and contract hiring

Temp and contract hiring has the strongest momentum, permanent placements have turned positive for the first time in almost four years, and overall vacancies are still falling. Those signals are less contradictory than they look. What the August data shows about where employers are still spending, and where demand is most likely to turn into placements.
Industry Insights
5
 min read
Your best contractors are already working for you
9
 min read

How would you know if your redeployment rate was good?

There isn't a definitive industry benchmark for redeployment. If one agency reports 60% and another reports 20%, neither figure means much without knowing how each one counted. What should happen in the four weeks before an assignment ends, who owns each conversation, and how to build a number of your own that actually holds up.
Industry Insights
9
 min read

Ready to grow smarter?

Book a 15-minute call to see how Firefish helps recruiters work faster and bill more.
Book a demo
Recruiter Summary
Sarah is a highly motivated marketing professional with a strong background in leading multi-channel campaigns and managing client relationships. She combines analytical skills with creative execution, making her an excellent fit for growth-driven organisations. Candidates like Sarah are in high demand, particularly for mid-senior level marketing leadership roles.
Potential Matches
Digital Marketing Manager
87% match
Company:
BrightWave Tech
Location:
Leeds
Type:
Hybrid
Content & Campaigns Lead
82% match
Company:
Nova Brands
Location:
Manchester
Type:
On-site
CRM Marketing Specialist
72% match
Company:
Horizon Finance
Location:
UK-wide
Type:
Remote

FAQs

What is recruitment CRM software?

Firefish is a recruitment CRM for UKcontract, temporary and permanent agencies. It connects recruitment workflowswith workforce operations, business development, AI and reporting.

What does Firefish recruitment CRM do?

Firefish helps recruitment agencies turn data into revenue by connecting candidates, clients, jobs, workflows, marketing, AI and analytics in one platform. Recruiters can manage permanent, temporary and contract recruitment while reducing admin and improving database engagement.

Can we run contract, temporary and permanent desks together?

Yes. Firefish supports dedicated workflows for each recruitment typewithin one CRM, helping teams share candidate and client information across theagency.

How does Firefish help recruitment agencies grow revenue?

Firefish helps agencies grow revenue by improving recruiter productivity, increasing database engagement, automating admin and giving leaders real-time visibility across activity, performance and revenue. Firefish users see measurable growth, including a 30% increase in revenue per recruiter.

Does Firefish include AI for recruitment agencies?

Yes. Firefish includes AI and automation to help recruiters reduce admin, match candidates faster, summarise records, enrich data and keep workflows moving. Firefish AI is built into the recruitment CRM, so teams can use AI inside their existing recruitment workflows.

Can Firefish help recruiters make more placements from their database?

Yes. Firefish helps agencies improve database engagement by keeping candidate and client data connected, searchable and actionable. With search and match, profile scoring, enrichment, email sync and analytics, recruiters can identify better opportunities from the data already in their CRM.

Does Firefish include business development tools?

Yes. Firefish includes business development tools to help recruitment agencies manage leads, contacts, companies, outreach, client relationships, sequencing and pipeline activity. This helps agencies connect sales activity to jobs, placements and revenue.

Does Firefish integrate with job boards, email and back-office tools?

Yes. Firefish connects with the tools recruitment agencies use across candidate attraction, communication, sourcing, back office and reporting. Integrations can include email platforms, job boards, calendars, websites, portals, back-office systems and marketplace connections.

Does Firefish support recruitment reporting and analytics?

Yes. Firefish includes recruitment analytics and reporting to help agencies track recruiter activity, desk performance, revenue, channels, jobs and business growth. Firefish Analytics helps agencies turn recruitment data into better decisions and revenue.