Fin-tastic Growth Month
November was a fin-omenally great month for Firefish this year! We've achieved a lot and grown a lot too! If you’ve read our news stories before, you’ll know we love to shout about all the good things happening at Firefish, so here’s a rundown of what happened in November 2021.
The Shoal grows bigger
Last month, we welcomed our new Head of Marketing, Campbell to the Shoal. Campbell is yet another fish to flex our WFA policy, and joins us from Belfast. Originally from Glasgow Campbell often visits the city, and so we were lucky enough to get him along to the Hub before his start date to meet the Marketing Team for a spot of lunch.
As well as welcoming our new Fish Campbell, our Head of Talent Vicki has been super busy recruiting for several jobs at Firefish and last month announced the arrival of not one, not two, but THREE new Fish joining in December.
Our Leadership Coach Kai was in the press
Our very own Non-Exec Director, Kai had her article Why Hiring a Business Coach Could Be the Best Decision You Make published by Enterprise Management 360 Tech this month. Another great achievement for Firefish!
As well as being a Non-Exec Director, Kai is also our Leadership Coach here at Firefish. She helps us develop talent from within the team, and improve the skills of every Shoal member. Firefish's Kai offers three different types of coaching sessions: Leadership Development, Strategic Development and Fast-Track Development sessions for those new to management roles (or being considered for promotion).
If you’re considering hiring a business coach, check out Kai’s article, for an insightful read!
The shoal grows alongside our customer feedback stats
Our Customer Team not only had an amazing month in November, but they have the statistics to prove it! The team increased the number of support tickets dealt with last month and the Data team completed two big data migrations.
And how did it go? We’re glad you asked! Our on-boarding feedback from customers is currently 100% positive - well done to the Customer Team for all their hard work!
Winner, Winner!
As with every month, we wrapped up November by announcing our End of Month Winners: our Fin-omenally focused Fish, Becki for her contribution to her Focus Group, our Fish of the Month, Amy for all her hard work in Customer Marketing this month and lastly our Team of the Month went to the Product team! The Product team work hard to fix bugs and release new and interesting Firefish features every week – congratulations one and all.
Phew, it’s been a busy one – we’ll see you all for Fishmas next month!
